The Roundpoint Mortgage phone number for customer service is 1-877-426-8805. You can call Roundpoint Mortgage for general information about the company and its services. The live Roundpoint Mortgage customer service representatives can answer questions about insurance claims and mortgages and explain the details. You can call Roundpoint customer service for consultations with their experts Monday through Friday from 8 a.m. to 9 p.m. ET. They are also ready to assist with your issues on Saturday between 10 a.m. and 3 p.m. ET. The same contact can be used to reach their corporate office with complaints or suggestions.
For privacy policy requests, you can dial the toll-free number 1-855-920-0594.
You can reach the corporate office to provide a Notice of Error about the servicing of your loan or make a Qualified Written Request at this Roundpoint Mortgage address: RoundPoint Mortgage Servicing LLC, PO Box 19789, Charlotte, NC 28219-409.
The standard mailing address for Roundpoint Mortgage Company is RoundPoint Mortgage Servicing LLC, PO Box 674150, Dallas, TX 75267-4150. You can also use the overnight mailing address to send your request to Roundpoint Mortgage Servicing Corporation: RoundPoint Mortgage Servicing LLC, Attn: Lockbox 674150, 4400 Amon Carter, Suite 110, Fort Worth, TX 76155. All other correspondence can be sent to RoundPoint, Mortgage Servicing LLC, Attention Correspondence, PO Box 19409, Charlotte, NC 28219-9409.
To contact customer support via the company website, visit www.roundpointmortgage.com and find the Contact Us link in the Company section at the bottom of the homepage. Scroll the Roundpoint Mortgage Contact page down and click the Email button. You will get the Roundpoint Mortgage Servicing request form you can fill out with the required information and inquiry details.
The Roundpoint Mortgage Company also provides a list of contact forms for various inquiries. Click the Forms button on the Contact Us page to find the one that corresponds to your issue. Answer the standard questions, and the customer service team will study your request and respond via email.
